Shipping Policy

Shipping Policy for My Bubble Cardigan.

Our shipping policy is designed to help you understand everything you need to know about shipping times, costs, and responsibilities for both UK and international orders. It also includes helpful information about tracking, lost packages, and making sure your address is correct. We always strive to keep shipping details, including costs and processing times, accurate and up-to-date to ensure a smooth experience for you.

  1. Processing Times

1.1 All of our products are handmade with care, and while we strive to dispatch orders as quickly as possible, please allow us 72 hours for order preparation. This includes the time it takes to create, package, and ship your item(s).

1.2 We aim to dispatch all orders within 3-5 business days after receiving payment, though processing times may vary depending on demand, special orders, or holidays.

  1. Shipping Methods and Delivery Times

2.1 We offer various shipping methods for both domestic (UK) and international orders. Shipping times are estimated based on the shipping method selected during checkout.

  • Standard UK Delivery: Estimated delivery time of 3-7 business days.
  • International Delivery: Estimated delivery time of 7-28 business days, depending on the destination.

2.2 While we make every effort to meet delivery times, these are estimated and not guaranteed. We are not responsible for any delays caused by the postal service, customs, or external factors.

  1. Shipping Costs

3.1 Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. You will be able to view the total shipping cost before finalizing your purchase.

3.2 For UK orders, shipping is typically charged as follows:

  • Standard UK Delivery: Range between £3.99-£8.99

3.3 For international orders, shipping costs will be calculated at checkout depending on the destination country. Please note that customs duties, taxes, and other fees may apply, and are the responsibility of the customer.

  1. International Shipping

4.1 We ship worldwide! International orders are subject to additional shipping fees, which are calculated based on the destination country and the weight of your order.

4.2 Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or import fees that may be applied by the destination country’s customs authorities.
  • Please check with your local customs office for more information about potential additional fees before placing an order.

4.3 Customs Delays:

  • Occasionally, international shipments may experience delays due to customs processing. While this is rare, it can cause your order to take longer than expected to arrive.
  • We are not responsible for customs delays.
  1. Tracking Your Order

5.1 Once your order has been shipped, you will receive a tracking. You can use this tracking number to monitor the status of your shipment.

5.2 If you have any questions or concerns regarding the tracking of your order, please contact us at contact@mybritishdegree.com

  1. Lost or Missing Orders

6.1 We are not responsible for any orders lost or delayed in transit. However, we will do our best to assist you if your order does not arrive within the expected time frame.

6.2 If your order is marked as delivered but you have not received it, please check with your local postal service or courier. If you still cannot locate your order, please contact us as soon as possible, and we will help you investigate the issue.

  1. Packaging

7.1 We take great care in packaging all items securely to ensure they arrive in perfect condition. However, if your package is damaged upon delivery, please contact us immediately so we can resolve the issue.

  1. Address Accuracy

8.1 Please ensure that the shipping address you provide is correct. We are not responsible for delays or losses resulting from incorrect or incomplete shipping information.

8.2 If you notice an error in your address after placing your order, please contact us as soon as possible, and we will try to update your shipping information before your order is dispatched.

  1. Contact Us

9.1 If you have any questions or need assistance with shipping, please do not hesitate to contact us at contact@mybritishdegree.com

Important Notes:

  • Processing Time: The time it takes to prepare and dispatch your handmade item(s).
  • Shipping Costs: Calculated based on weight, size, and destination. Final cost is displayed at checkout.
  • International Duties: Any customs or import duties are the responsibility of the customer.
  • Lost or Delayed Items: We are not liable for delays beyond our control, but we will assist in tracking and resolving any issues where possible.